Frequently asked questions

Can't find your answer? Message our team on WhatsApp.

Plans and pricing

ZenoIPTV offers subscription plans for 1, 2, 3 or 4 devices. Each plan is available for 1 month, 3 months, 6 months or 12 months. You can compare every option on the pricing page.

Each plan includes a set number of devices, from 1 to 4. Choose the plan that matches the number of devices you plan to use. If you are unsure which plan you need, message our team on WhatsApp before ordering.

Yes. For every device option, the 3-, 6- and 12-month plans cost less per month than paying monthly. The pricing page shows the monthly equivalent and the difference for each plan.

All prices are shown in euros (EUR).

Prices may be updated over time. The price that applies to your order is the one confirmed with you before you pay.

Ordering and payment

Choose a price on the pricing page and select Choose this plan. WhatsApp opens with your plan details ready to send to our team, who will reply with the next steps.

Available payment options are confirmed by support when you place your order. If you'd like to check before ordering, message our team on WhatsApp.

If you would like to change the number of devices or your subscription length, message our team on WhatsApp to discuss the options available.

Please read our terms of service. If you have any questions about refunds, message our team on WhatsApp before ordering.

Devices and setup

See the compatibility page for the device types people commonly use. Compatibility depends on your device and the player app you use. Message our team on WhatsApp with your device make and model to confirm before you order.

IPTV services are usually watched through a compatible player app on your device. Message our team on WhatsApp to ask which setup suits your device.

Streaming quality depends on your internet connection and home network. If you have questions about your connection, message our team on WhatsApp before ordering.

Support

Message our team on WhatsApp at +44 7577 310143 or visit the contact page.

Include the plan you are interested in, your device make and model, and a short description of your question. This helps support answer you more quickly.

Still have a question?

Our support team can help with plans, ordering and device setup.